PRIVACY POLICY

At RR Pay, operated by REYAN GRO SOFTWARE SOLUTIONS, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our mobile application and services.

Information We Collect

Personal Information:

Eligibility: We may collect the following information during account registration or usage:

Full Name

Mobile Number

Email Address

Address and PIN Code (if applicable)

KYC documents (if required for regulatory compliance)

Bank Account or UPI details (for transactions)

Transaction Information:

Details related to payments, bill recharges, transaction history, and payment methods used.

Device & Usage Data:

Device type, OS, and unique identifiers IP address and geolocation (for fraud prevention and personalized services) App usage data and crash logs

How We Use Your Information Your data is used for:

Account creation and management Processing payments and transaction verification Sending important alerts and updates (transaction status, service changes, etc.) Improving app performance and user experience Customer support and dispute resolution Compliance with legal and regulatory obligations

Sharing of Information:

We do not sell or share your personal information for marketing purposes.We may share information with:

Trusted third-party service providers (e.g., payment gateways, telecoms, banks) Government or law enforcement agencies, if required by law Internal service teams for technical and operational support

Data Security:

We implement robust security measures including:

End-to-end encryption for financial transactions Secure server storage and access controls Regular security audits and compliance with data protection laws Despite our best efforts, no system is 100% secure. Users are encouraged to protect their credentials and avoid sharing OTPs or passwords.

User Control and Choices:

Update your account details at any time via the app Request deletion of your account and personal data (subject to legal constraints) Opt-out of promotional communications To exercise these rights, contact us at reyanrupay@gmail.com.

Cookies and Tracking Technologies:

RR Pay may use cookies and similar technologies to improve user experience and app performance. These are used for session tracking, analytics, and personalization.7.

Children’s Privacy:

R Pay is not intended for users under the age of 18 without parental consent. We do not knowingly collect information from minors.8. Changes to This Policy:We may update this Privacy Policy from time to time. Users will be notified of significant changes through in-app messages or email. Continued use of the app constitutes acceptance of the updated policy.

Contact Us:

For any queries, concerns, or requests related to this Privacy Policy, please reach out to us: